Seeking a position of a Specialist-level role to expand my career in a high-level professional environment with around 5 years of learning into use to help the business meet strategic and operational goals by identifying opportunities to deploy new technology. Possess expertise in Azure, Windows and more, superior technical aptitude, and proven ability to manage complex tasks.
Work Experience
Empowering Creativity through
October 2023 – December 2023
TCS
IT Analyst / Windows & Azure Infrastructure L2/L3 Support Specialist
Team Management, Administration and Technical Support L2/L3. Exchange, Azure and Office 365 Administration and Management.
February 2020 – June 2023
UST
Associate II - CIS / Windows & Azure Infrastructure L2/L3 Support Specialist
Handle L2/L3 Incidents, Requests, and Changes. Stakeholder Communication & Escalation. Documentation & Process Improvement.
September 2018 – July 2019
SC Soft
Support Engineer
Checking McAfee and Sending Daily reports. AD Account Creation and Managing of Accounts.
My Skills
Core competencies that drive my performance.
Technical Skills
Microsoft Azure94 %
Windows Servers92 %
SCCM93 %
Active Directory92 %
Networking96 %
Office 36590 %
Education
Empowering Creativity through
January 2019
BA
Muslim Association College of Arts and Science
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
2013
Class XII
SNV HSS
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
2011
Class X
Darsana EMHSS
Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.